LA Wildfires: Airbnb criticized after not canceling woman’s booking
12 hours ago · Ana Mostarac wrote on X that the company “failed in the moment when it matters most.” When Mostarac realized the property she’d be staying at was in the danger zone around the fire that started Tuesday, she says she reached out to Airbnb support to rebook her somewhere further away.
Blasted for Response to Los Angeles Fires, Airbnb Agrees to Refunds
12 hours ago · Hours after Mostarac’s complaint migrated from social media to news media, Airbnb announced it would partner with Los Angeles county’s free 211 LA service to provide free emergency temporary ...
Airbnb offers refund to guest after Palisades fires booking
15 hours ago · Ana Mostarac took to X (formerly Twitter) on Wednesday to air her grievances with Airbnb’s policy after she tried to request help with rebooking her accommodation further away from the Palisades ...
Customer says Airbnb refused to refund her despite LA widlfires
Finance executive Ana Mostarac contacted Airbnb to request help with re-booking accommodation farther away from the danger zone after the enormous blaze in the Pacific Palisades forced the ...
Airbnb user fumes after company refuses to cancel booking amid …
1 day ago · Airbnb guest Ana Mostarac claimed that the company refused to refund her after she attempted to cancel her reservation due to the ongoing Los Angeles wildfires.
Airbnb blasted over 'inhumane' LA fire response as customer left …
1 day ago · Airbnb told The U.S. Sun the major disruptive events policy is in effect for areas impacted by the wildfire, meaning customers can cancel for a full refund if their trip hasn't started or a partial refund if they had to cut their stay short.. Hosts can also cancel eligible stays without any consequences. Mostarac booked her reservation on …
Airbnb U-Turns on Not Refunding Palisades Fire Cancellations
1 day ago · Ana Mostarac said on X that she was initially told by Airbnb staff that the cancellation was "not covered under our Major Disruptive Events Policy" and that she would not receive any compensation ...
Airbnb Condemned for Initially Denying Refund During LA Wildfires
1 day ago · Not Airbnb, apparently. “Thank you Airbnb,” X user Ana Mostarac posted to the platform early Wednesday morning, alongside a screenshot of a customer service rep explaining that Mostarac’s situation — seeking a refund and new booking at a rental farther away from the wildfires — was not covered by Airbnb’s Major Disruptive Events Policy.
Airbnb offers refund to guest after Palisades fires… - inkl
1 day ago · Ana Mostarac took to X (formerly Twitter) on Wednesday to air her grievances with Airbnb’s policy after she tried to request help with rebooking her accommodation further away from the Palisades fires, which have burned through more than 17,000 acres this week, with other blazes contributing to destruction across the county and leaving a ...
Airbnb Refuses to Cancel Woman’s Reservation Amid California
According to The Daily Beast, Ana Mostarac shared on X that she contacted Airbnb to rebook her stay to a location farther away from the danger zone, but the company denied her help. “As always ...
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