To help with the busy phone line, the agency has temporarily reassigned about 1,000 field office employees to work the customer service number, the Post reports.

The Social Security Administration is surging staff to its customer service phone operations in the latest effort to address a massive influx of calls that has overwhelmed its struggling 1-800 number.

Scammers don't just reach out directly — they also set traps by creating fake websites and listing fraudulent phone numbers online that appear to belong to legitimate companies. Venmo warns that ...

You might think you're talking to a customer service rep for a car insurance company, a bank, or a utility. But are you really? Or is it a scam?

Scammers don't just reach out directly — they also set traps by creating fake websites and listing fraudulent phone numbers online that appear to belong to legitimate companies. Venmo warns that its ...

Calling the wrong number could cost you hundreds of dollars if you hook up with a bogus customer service line. A metro Detroit woman was shopping for cheaper car insurance in June, and like most ...

Endless wait times and excessive procedural fuss—it’s all part of a tactic called “sludge.” ...

Nothing co-founder Akis Evangelidis announces the expansion on customer service in India ahead of the Phone 3 launch.

More Americans really should try the growing number of alternatives to AT&T, T-Mobile and Verizon — although maybe not Trump Mobile.