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No policymaker focused on economic development can afford to ignore the importance of Global Value Chains, argue Riccardo Crescenzi and Oliver Harman in their new book. Global Value Chains (GVC) are ...
Heskett, James L., W. Earl Sasser Jr., and Leonard A. Schlesinger. The Value Profit Chain: Treat Employees Like Customers and Customers Like Employees. New York: Free ...