LivePerson's stock has been volatile, recently jumping ~50% due to tax-loss harvesting but remains down ~60% over the past ...

AI is not here to replace call center agents but to complement their work and improve the customer experience. By adopting a ...

6 Chatbots saved banks $8 billion per year, or about $0.70 for each interaction, compared with the cost of a live person, the report said. Given that, it’s no wonder that all ten of the country’s ...

But if you’re only scratching the surface of what the chatbot can do, you’re missing out on some truly creative ways to use this AI powerhouse. Beyond the basics, ChatGPT can be a brainstorm ...

Experts caution against relying on chatbots for sensitive information, particularly for health advice. Surveys show increasing use of AI for guidance, but personal, financial, and medical details ...

Character.ai is a popular app for chatting with bots. Its millions of chatbots, most created by users, all play different roles. Some are broad: general-purpose assistants, tutors, or therapists ...

Microsoft leads in AI chatbot integration, enhancing products like Azure and Office with ChatGPT. Alphabet is countering ChatGPT with Gemini, aiming to secure its search engine dominance.

I can’t help but feel like phone manufacturers are missing the point of AI. I’ve never felt compelled to superimpose my face into a group photo I wasn’t a part of using Google’s Best Take ...

LAS VEGAS -- The man who rented the Cybertruck that exploded outside of the Trump International Hotel Las Vegas on New Year's Day has been identified as U.S. Army Master Sgt. Matthew Livelsberger ...