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Cash App’s parent company is paying nine figures to settle a fight with federal regulators, in part thanks to an allegedly useless customer service phone number. On Thursday, the Consumer Financial ...

After hours on hold, I was told everything was sorted and I’d receive a follow-up email within 24 hours. Days passed and ...

Bring your Tigers football, basketball and recruiting questions, and talk to Eli Hoff in a live chat at 11 a.m. Thursday.

Are you looking for high-pay customer service jobs you can do from home? Work at home customer service jobs are fairly p ...

AI is not here to replace call center agents but to complement their work and improve the customer experience. By adopting a ...

DEAR MISS MANNERS: I am 21 years old, and I have worked in assorted venues of customer service since I was 17. I am currently employed at a bank, and frequently a customer will ask a question to ...

Starlink is known for ramping up its 'Direct-To-Cell' service this year, but the company achieved a new milestone with the network called One NZ as they both deliver nationwide satellite texting ...