Japan Airlines operates 5 different Boeing 787 configurations with various seat pitches. JAL's 2-4-2 layout provides a competitive edge over other carriers offering cramped 3-3-3 seating.

Japan Airlines has introduced a feature on its seat booking system that shows where young children are seated. A "child" icon appears when a passenger is travelling with children aged under two years.

Known as Delta Premium Select, the airline introduced premium economy in 2017 with its Airbus A350. Today, the product flies ...

Its mobile app temporarily went offline, while tools for booking last-minute upgrades and standby seats became unavailable as well. According to Japan Airlines, the cyberattack didn’t affect ...

It started a new boarding practice on June 19 to let passengers into the aircraft in order, starting with those with window seats at the rear. Japan Airlines Co. (JAL) has suspended selling seats ...

The carrier offers the first class JAL Suite with benefits like lie-flat seats and 23-inch TV screens on the route. The Japan ...