NiCE bolsters its AI platform with conversational and agentic capabilities via a Cognigy deal to take on more customer ...

Employees are turning to tech before their colleagues to solve work problems. Can work still foster opportunities for ...

Discover how voice AI generators are powering better support and reducing friction in customer journeys. Learn from Twilio ...

Introduction The integration of artificial intelligence (AI) into our daily lives has rapidly accelerated, changing the way ...

A new institute, based at Brown and supported by a $20 million National Science Foundation grant, will convene researchers to ...

Robotics startup Skild AI, backed by Amazon.com and Japan's SoftBank Group , on Tuesday unveiled a foundational artificial ...

Detection often starts with cues users pick up during interactions, unexpected outcomes, repetitive patterns, or ...

Smart home leader LG leverages multi-lingual text-to-speech from Cerence AI to enable its TVs to deliver information via spoken voice ...

Bhambani's post highlighted a situation that many are slowly beginning to live with: blurring lines between human and AI ...