Will Schnorr As technology continues to automate our world, businesses are at risk of losing the personal touch that sets them apart in the eyes of their customers. The days of ...

Ibrahim Rahminthulla, a Service Advisor at Access Motors, has clinched the top spot in a highly competitive Asia Pacific ...

January 17, 2025 - MERCED, Calif. — By James Leonard - Registration is open now for the Merced College Customer Service ...

If you want to work as a VA, you should think about your strengths. If there are any gaps in your skillset, consider taking a short course. You'll also need a quiet workspace with all the tools ...

The AI-first contact center revolutionizes customer service by embedding AI and shifting from reactive to proactive service ...

If a viral consumer complaint is met with an inadequate response, a minor issue can become something more potentially damaging to the brand’s reputation and bottom line.

Learn how to navigate customer service interactions with ease, using proven techniques that foster positive outcomes and build strong relationships. Pete Hegseth, Trump's Pentagon nominee, comes under ...

Salesforce Inc. is targeting retailers with its latest artificial intelligence innovations announced today, including a ...

Agentforce digital labor platform includes new pre-built Agentforce skills for retailers that assist with tasks across order management, guided shopping, appointment scheduling, and loyalty programs ...

One of the easiest ways to speak to someone at Lufthansa is by calling their customer service phone numbers. These numbers ...

When I jumped over into the industry analyst and research world, for a time I ran a program monitoring SAP customer activity on behalf of a big investment bank. Every quarter, the bank augmented ...

Looking for a new job in 2025? There are 750 new job opportunities for aspiring customer service representatives in the AT&T ...