Voice is a relatively new marketing channel. We are just beginning to understand its full potential. Through voice assistants like Siri, Bixby, Google, and Amaz ...

Great customer experiences start with human connection, and technology should enhance, not replace these interactions.

the service standard for replying to your enquiry is 3 business days. Technical support for the portal is only available between 9 am and 4 pm ET, Monday to Friday. According to the International ...

A pioneering study by Anirudh Sharma Peri, a technology researcher and customer service specialist in the United States, ...