Detectives from the Hunts Bay police station have laid charges against a woman in connection with the shooting of a customer service representative and the subsequent theft of his vehicle in Riverton ...

The IRS' free online program Direct File is now open for business and accepting tax returns. Here's what to know.

Citizen satisfaction with government services has reached a seven-year high of 69.7 out of 100. Even more impressive, this ...

Imagine a world where every time you speak on the phone, an AI-powered machine is on the other end. That reality isn't far ...

We've all done it - shouted "customer service representative!" at the phone until we were finally given the chance to speak ...

Understand how learnings from your customer service team can connect to paid media strategies and why you should highlight ...

A Whole Foods customer in Denver, Colorado bit into fried chicken, discovered that it was raw, leading to a viral Reddit post ...

The moment has since gone viral and is being shared on social media and media outlets in the U.S. The question came as the House of Representatives was voting for a new speaker. Speaker Mike ...

A woman has been arrested and charged in connection with the shooting of a customer service representative and the theft of ...

The table below shows an overview of what jobs will AI replace in the future, including the likelihood of AI replacing each ...

The Montana House of Representatives is the lower chamber of the Montana State Legislature. Alongside the Montana State Senate, it forms the legislative branch of the Montana state government and ...