My fault a little, theirs a lot — and a resolution that, really, was a matter of dumb luck.

"Effective customer service consists of asking, 'What is it our customers want, how well are we providing it, and what must ...

If you've ever called your carrier's customer service to activate a prepaid SIM card or troubleshoot a malfunctioning Android ...

National Customer Service Day is celebrated on Jan. 17. Publix is the largest employee-owned company in the U.S., with more ...

FIS Global, the Capital One service provider involved, said it has "restored access" and processing should be done Friday.

Cash App-owner Block must offer up to $120 million in refunds to consumers who federal regulators say were exposed to ...

Spruce Power customers report long repair delays and insufficient refunds, leading to high bills and frustration over solar ...

Cash App's parent company Block failed to investigate fraud and unauthorized transactions, and refused to refund customers, ...

If you want to work as a VA, you should think about your strengths. If there are any gaps in your skillset, consider taking a short course. You'll also need a quiet workspace with all the tools ...

We recently compiled a list of the 20 Best Artificial Intelligence (AI) Stocks to Buy According to Analysts. In this article, ...