National Customer Service Day is celebrated on Jan. 17. Publix is the largest employee-owned company in the U.S., with more ...

Doreen P. Greenwald, president of the National Treasury Employees Union (NTEU) that represents some DHS workers, said they ...

The Virginia Department of Motor Vehicles has been raising pay for more than half of its employees since August, based on a ...

A supermarket worker got into an altercation with a customer at the self service machine and didn't like the shopper's ...

January 17, 2025 - MERCED, Calif. — By James Leonard - Registration is open now for the Merced College Customer Service ...

Evolving from humble beginnings to an international supplier of innovative wood coatings, Gemini Industries shows how to spur ...

A proposed settlement order from the FTC will require GoDaddy to strengthen its security practices following multiple data ...

The first hearing of the House Oversight and Government Reform Committee was ostensibly about telework yet frequently ...

Wendy's showcases how generative AI changes the customer experience in the quick service restaurant (QSR) industry and ...

Businesses should move away from the outdated "the customer is always right" mindset, which often leads to employee burnout, ...

I was pressed for a more specific answer and came up with three traits all customer-focused leaders must practice. The truth ...