Businesses should move away from the outdated "the customer is always right" mindset, which often leads to employee burnout, ...

Wendy's showcases how generative AI changes the customer experience in the quick service restaurant (QSR) industry and ...

TTEC, a global leader in Business Process Outsourcing (BPO) and Customer Experience (CX) Technologies (1.303.397.8100) announces top customer ...

National Customer Service Day is celebrated on Jan. 17. Publix is the largest employee-owned company in the U.S., with more ...

The Virginia Department of Motor Vehicles has been raising pay for more than half of its employees since August, based on a ...

A supermarket worker got into an altercation with a customer at the self service machine and didn't like the shopper's ...

January 17, 2025 - MERCED, Calif. — By James Leonard - Registration is open now for the Merced College Customer Service ...

Sheikh Hamdan bin Mohammed Bin Rashid Al Maktoum, Crown Prince of Dubai, Deputy Prime Minister and Minister of Defence, and ...

Evolving from humble beginnings to an international supplier of innovative wood coatings, Gemini Industries shows how to spur ...

In today’s fast-paced world, convenience is king, and the speed of service can make or break a business, especially in the ...

Torridge District Council has honoured its longest-serving employees. The event recognised employees from across the council ...

As an employer, one of the most important aspects of building a competitive benefits package is offering your employees ...