Contributor of the Year Chad S. White on navigating AI-driven personalization, improving customer journeys and busting email ...

Contributor of the Year Justin Racine on phygital shopping, AI buddies and the next big retail trends brands can’t ignore.

Contributor of the Year Greg Kihlstrom on agile leadership, composable architectures, and fostering trust through shared data ...

Contributor of the Year Brianna Langley-Henderson on empowering frontline employees and aligning customer data with corporate ...

Contributor of the Year Myles Suer on hyper-personalized journeys, AI's transformative power, and the data-driven future ...

As 2024 draws to a close, the digital experience landscape has seen a year defined by generative AI, the evolution of content management systems (CMS) and the increasing importance of digital ...

AI's ups and downs, a potential c-suite shakeup, and a TikTok surprise. What might be coming in the new year. This past year in tech could strangely be described as a year of calm, sustained progress.