Tax-related identity theft is common, but the Internal Revenue Service is often too slow to move when refunds become ensnarled by the actions of bad actors. Taxpayers who have been the victims of identity theft have experienced significant delays when requesting refunds from the Internal Revenue Service (IRS),

The annual report by the agency’s national taxpayer advocate also flagged ongoing problems with the troubled Employee Retention Credit.

An independent watchdog finds the IRS has improved its overall taxpayer service through Democrats' Inflation Reduction Act but still faces delays processing claims from a coronavirus pandemic-era tax credit program and is slow to resolve certain