Newsweek ranks companies by quality of communication, professional competence, range of services, customer focus, ...

National Customer Service Day is celebrated on Jan. 17. Publix is the largest employee-owned company in the U.S., with more ...

The time has come to finally get what you want from a customer representative. We live in a world where lengthy wait times ...

Bengaluru YouTuber called the customer support representative a ‘Zomato pookie’, and shared how he was not only a ...

Cash App-owner Block must offer up to $120 million in refunds to consumers who federal regulators say were exposed to ...

So Energy fared better than British Gas and Ovo Energy on customer satisfaction to achieve a score of 63% but rated poorly ...

The Virginia Department of Motor Vehicles has been raising pay for more than half of its employees since August, based on a ...

Poor customer service is irritating and exhausting. And for Oakland-based Block, which operates the popular Cash App and ...

Capital One users were reporting issues with receiving their deposits on Thursday morning, leaving many customers wondering ...

US Treasury Secretary Janet Yellen said that the government would reach its statutory borrowing limit on Tuesd ...

Spruce Power customers report long repair delays and insufficient refunds, leading to high bills and frustration over solar ...