Consumers want mobile apps with good in-app customer support, suggest results of a survey Helpshift released last week. Radius Global Market Research conducted the online poll of adults in the United ...

SAN FRANCISCO--(BUSINESS WIRE)--Helpshift, the company revolutionizing the customer support experience on mobile devices, today announced it closed a $23 Million Series B with participation from ...

Cisco is joining as an investor into Helpshift’s previously announced $25 million funding round. That’s a big endorsement for the startup’s business of providing in-app customer support.

To this end, Zendesk, a well-known customer service software company, announced an integration this week with Fabric, the app development platform Google recently purchased from Twitter that’s ...