Business process automation is one of the key factors in ensuring the competitiveness of enterprises. Thanks to the ...

A basic process automation you’d find in a CRM is email automation. For example, if a lead or prospect makes an appointment with a sales representative, an email automation can be triggered to ...

Automation in general isn't always a benefit and can cause other issues down the line. The story of Mickey Mouse and the Sorcerer's Apprentice is an old, but very apt example of how automating a ...

We’ve been dreaming of enterprise automation for a long time — from the stuff of sci-fi films, to the time-saving, productivity-enhancing promise of Robotic Process Automation (RPA), and now ...

But not every business process is a good fit for automation, so it's incumbent upon companies to determine which processes are best suited to automation and which ones are best handled by humans ...

This process is done using rule-based logic, and ideally with little to no human intervention necessary. For some people, a world of automation and artificial intelligence can be overwhelming or ...

Examples of AI are increasingly a part of the process automation conversation; including: AI is being used in the medical industry to spot cancer in tissue slides and is performing better than ...

With cost savings and rapid time to value through efficiency and scale, Robotic Process Automation (RPA), and automation as a whole, were on a gradual, but longer-term rise in digital ...

A strong background in technology and operational excellence (for example business process management, Lean, SixSigma) is the best mix of skills — combined with the business or process domain ...