Discover the benefits of sales automation and explore practical tips and examples to enhance your sales process today.

Robotic process automation (RPA) for example, offers the promise of supporting complex and bespoke business processes, while not necessarily sacrificing the advantages of using a 'vanilla' version ...

If your automation tool can't process handwritten text or generate transcripts from audio, then you should get rid of that tool immediately.

Before making the case for business process automation, be sure you know which workflows and tasks are best suited to being automated.

Business process automation is one of the key factors in ensuring the competitiveness of enterprises. Thanks to the ...

Call center automation uses AI to streamline customer service. Discover how it works, explore tools, and gain expert tips to enhance customer experience.

A sole focus on technology will not be enough if meaningful and measurable business process improvement is the goal.

Robotic process automation is increasingly popular as a way to speed up government work. But this isn't always the answer — and at times, it may cause an agency unforeseen headaches down the road.

Automation certainly isn’t new, but it has become savagely complex in recent years. To complete all the individual tasks within a business process, there are often dozens of so-called endpoints ...