AT&T is using a variety of measures, including an industry-first service-level guarantee for consumers, in an effort to ...

Understand how learnings from your customer service team can connect to paid media strategies and why you should highlight ...

Learn how to navigate customer service interactions with ease, using proven techniques that foster positive outcomes and ...

Delta Airlines is one of the world’s leading airlines, known for its extensive network, exceptional in-flight experience, and ...

Artificial Intelligence (AI) is revolutionizing customer service by enhancing speed, efficiency, and providing ...

Learn how to navigate customer service interactions with ease, using proven techniques that foster positive outcomes and ...

A new bill under consideration in the General Assembly would put the measure on the November 2026 ballot for voters to decide ...

Will Schnorr As technology continues to automate our world, businesses are at risk of losing the personal touch that sets them apart in the eyes of their customers. The days of ...

January 17, 2025 - MERCED, Calif. — By James Leonard - Registration is open now for the Merced College Customer Service ...

If you want to work as a VA, you should think about your strengths. If there are any gaps in your skillset, consider taking a short course. You'll also need a quiet workspace with all the tools ...

A purported ex-secret service agent has revealed his top tips for keeping safe while you're in public - and some of them may be surprising. The important information was shared in a new TikTok ...