After hours on hold, I was told everything was sorted and I’d receive a follow-up email within 24 hours. Days passed and ...

Rising prices will spark a 25% decline in brand loyalty in 2025, according to Forrester analysts. This prediction comes just ...

Cash App-owner Block must offer up to $120 million in refunds to consumers who federal regulators say were exposed to ...

“AI Agents are driving a radical transformation in customer engagement across industries. They provide a delightful, ...

So Energy fared better than British Gas and Ovo Energy on customer satisfaction to achieve a score of 63% but rated poorly ...

Petromin Corp, a global leader in mobility solutions, has partnered with Gupshup, the leading conversational AI platform, to ...

Discover how omnichannel marketing supports seamless customer experiences. Learn omnichannel strategies to improve engagement ...

If you want to work as a VA, you should think about your strengths. If there are any gaps in your skillset, consider taking a short course. You'll also need a quiet workspace with all the tools ...

The Virginia Department of Motor Vehicles has been raising pay for more than half of its employees since August, based on a ...