Woolworths South Africa sparks nationwide debate with new signage protecting workers from customer abuse, challenging ...

The Palestinian Authority (PA) signed a truce with the Jenin Battalions following over a month of fighting, a senior advisor to PA President Mahmoud Abbas told Al Arabiya on Friday.

A free online service from Guernsey Water which allows customers to "get information about their cesspit directly into their ...

The decision is part of Lloyds Banking Group’s broader strategy to operate “fewer, better-equipped” offices as part of its ...

Thousands of drivers are now eligible for toll-free trips through the Downtown and Midtown tunnels, and one of Virginia’s top ...

Libra individuals will have a good day. Those in customer service should prioritize customer satisfaction. Maintaining a ...

"It was presented to us as providers, and it's been presented to active duty military and to veterans as, 'nobody worry — ...

When I jumped over into the industry analyst and research world, for a time I ran a program monitoring SAP customer activity on behalf of a big investment bank. Every quarter, the bank augmented ...

From misrouted calls to abandoned inquiries, these red flags let you know when it's time to upgrade to multi level IVR.

The product was available at Aldi stores across the country and customers who have bought it are strongly advised not to ...

This article discusses issues presented in check fraud recovery, which include reporting duties and the distinction between counterfeit and altered checks.