Will Schnorr As technology continues to automate our world, businesses are at risk of losing the personal touch that sets them apart in the eyes of their customers. The days of ...

The time has come to finally get what you want from a customer representative. We live in a world where lengthy wait times ...

Bengaluru YouTuber called the customer support representative a ‘Zomato pookie’, and shared how he was not only a ...

Spruce Power customers report long repair delays and insufficient refunds, leading to high bills and frustration over solar ...

Cash App's parent, Block Inc., settled two regulatory actions, one with the Consumer Financial Protection Bureau and another with state agencies.

There are no surprises with Infinite Disposal! You will know —upfront — about the pricing and billing of myriad waste ...

What to know about the IRS' Direct File program, how to use it, who is eligible, and whether it will last under the Trump administration.

Call routing: Callbots can send calls to the appropriate department or live CSR, streamlining operations and reducing wasted ...

Kaitlyn Banken is now helping protect homes, vehicles, and lives as a Customer Service Representative at The Insurance Office at Mid Minnesota Federal Credit Union. She may look familiar having served ...

One of the easiest ways to speak to someone at Lufthansa is by calling their customer service phone numbers. These numbers ...

Etihad Cargo is supporting two logistics companies with dedicated freighter operations from China to two European cities.