A new report also suggests that half of the companies planning drastic cuts and replacing workers with AI will drop their ...

Mystery Shop finalist says customers like to shop at convenience stores where they’re well known, treated well ...

DEAR ERIC: I often need help with tech support. When I call I sometimes get a representative with a strong accent that I can’t understand. What is a polite way to address this? I sometimes just thank ...

When you shop through retailer links on our site, we may earn affiliate commissions. 100% of the fees we collect are used to support our nonprofit mission. Learn more. Bob Solomon was counting the ...

Bisignano spoke about the agency's "enhanced workflows" even as the SSA faces staff reductions under the Trump administration ...

The company slashed about 4,000 customer service agents as its use of AI picked up, but CEO Marc Benioff still expects people ...

Senske Family of Companies (SFC) is pleased to announce its latest acquisition: Houston based, Green ER Lawns, Trees & Pest, ...

Davis-Standard Global Services (DSGS), the aftermarket arm for Davis-Standard’s flagship and specialty brands (Brampton Engineering, Deacro, Gamma Machinery, and TSL Thermoforming), will share the ...

A Milwaukee woman is facing a felony charge after allegedly tracking a DoorDash driver to her home and smashing her car with a tire iron — all over a missing “chicken wing” order, according to a ...

If all goes well, your interaction with the Transportation Security Administration (TSA) will be nothing more than the brief communication required as you move through the security line. However, ...