We've all done it - shouted "customer service representative!" at the phone until we were finally given the chance to speak ...

A woman has been arrested and charged in connection with the shooting of a customer service representative and the theft of ...

Imagine a world where every time you speak on the phone, an AI-powered machine is on the other end. That reality isn't far ...

Understand how learnings from your customer service team can connect to paid media strategies and why you should highlight ...

The IRS' free online program Direct File is now open for business and accepting tax returns. Here's what to know.

How Much Does a Customer Service Representative Make? Customer Service Representatives made a median salary of $39,680 in 2023. The best-paid 25% made $48,480 that year, while the lowest-paid 25% ...

Spirit Airlines is known for its affordable fares and no-frills flying experience. However, like any airline, you may find ...

Medicaid expansion saves lives and saves money, proponents said — an estimated $27 million the last biennium, according to ...

Qatar Airways is one of the world’s leading airlines, renowned for its excellent service, luxurious in-flight experience, and ...

After a two-week website interruption, the City of Lubbock Utilities department announced the launch of a new website ...

Imagine a sales team that never sleeps. Palona is launching AI chatbots designed to act as personable, 24/7 sales agents for ...

The table below shows an overview of what jobs will AI replace in the future, including the likelihood of AI replacing each ...