One of the simplest ways to connect with a Lufthansa representative is by calling their customer service phone numbers. These lines are available to assist with a range of concerns, including ...

Globe contributing writer Mike Ward argues that poor training and a lack of in-person social interactions are causing ...

Lyft announced a new partnership with Anthropic to use the Claude AI assistant to handle customer service requests. Claude is ...

Ready to say goodbye to your internet provider? There's a lot of reasons to move on from one ISP to the next, whether you're ...

Voice is a relatively new marketing channel. We are just beginning to understand its full potential. Through voice assistants like Siri, Bixby, Google, and Amaz ...

TravoCart, according to Google, is a travel agency based in New Delhi, India. However, the alert from American Express ...

Getting customer service right is not just about finding solutions—it’s about learning from what others get wrong.

That’s the situation in today’s story, and the customer service rep at the call center handled the customer like a pro while ...

If possible, return to a brick-and-mortar store. Most providers have local stores where you can return your equipment. It may ...

I like to share everyday life events with you, and I tend to get cranky and write about the bad stuff too often. So I am ...

Royal Caribbean turned heads during its recent Q4 earnings call. The shipping line company is headed in the right direction with several new initiatives. Among them includes a clever tactic to save ...

Calie Yeingst has joined Aspire Credit Union as a member service representative at its teller line. Yeingst holds a ...