The future of customer service is here! Businesses looking to provide exceptional customer experiences can rely on innovative ...
In the dynamic fast-food industry, customer service is instrumental, acting as a cornerstone that can make or break a brand’s ...
Understand how learnings from your customer service team can connect to paid media strategies and why you should highlight ...
Strib Voices publishes a mix of commentary online and in print each day. To contribute, click here . ••• In my Jan. 12 column “You call that customer service?” I suggested that a default on the social ...
Faster response times mean happier customersAre your customers on hold too long?Nearly half of consumers find hold times unacceptable, and a quarter will leave your brand because of it.Our latest ...