If you've ever called your carrier's customer service to activate a prepaid SIM card or troubleshoot a malfunctioning Android ...

Cash App-owner Block must offer up to $120 million in refunds to consumers who federal regulators say were exposed to ...

Spruce Power customers report long repair delays and insufficient refunds, leading to high bills and frustration over solar ...

The Consumer Financial Protection Bureau says Cash App did not provide an in-person helpline, a failure that scammers were ...

Cash App's parent company Block failed to investigate fraud and unauthorized transactions, and refused to refund customers, ...

If you want to work as a VA, you should think about your strengths. If there are any gaps in your skillset, consider taking a short course. You'll also need a quiet workspace with all the tools ...

Cash App's parent, Block Inc., settled two regulatory actions, one with the Consumer Financial Protection Bureau and another with state agencies.

We recently compiled a list of the 20 Best Artificial Intelligence (AI) Stocks to Buy According to Analysts. In this article, ...

Jack Dorsey’s Block Inc. will pay up to $175 million for failing to investigate and protect Cash App customers from ...

The AI-first contact center revolutionizes customer service by embedding AI and shifting from reactive to proactive service ...

Throughout the year, CMSWire TV has hosted a diverse array of discussions, reflecting the dynamic nature of customer ...