Wendy's showcases how generative AI changes the customer experience in the quick service restaurant (QSR) industry and ...

Businesses should move away from the outdated "the customer is always right" mindset, which often leads to employee burnout, ...

National Customer Service Day is celebrated on Jan. 17. Publix is the largest employee-owned company in the U.S., with more ...

The Virginia Department of Motor Vehicles has been raising pay for more than half of its employees since August, based on a ...

A supermarket worker got into an altercation with a customer at the self service machine and didn't like the shopper's ...

January 17, 2025 - MERCED, Calif. — By James Leonard - Registration is open now for the Merced College Customer Service ...

Evolving from humble beginnings to an international supplier of innovative wood coatings, Gemini Industries shows how to spur ...

AI levels the playing field for early-stage entrepreneurs by boosting efficiency, streamlining processes, and more.

As an employer, one of the most important aspects of building a competitive benefits package is offering your employees ...

Torridge District Council has honoured its longest-serving employees. The event recognised employees from across the council ...

"Most of these tips have been learned through personal experience," the former United Airlines worker told Newsweek.

Tekion, innovator of the first cloud-native platform serving the entire automotive retail ecosystem, today announced a new ...