The former SBI chairperson took on an executive role post her retirement from the bank—in 2020, she joined as the CEO of ...

Rocket CRM, a technology provider, has introduced enhancements to its CRM automation system, designed to streamline customer ...

Banks should be using AI to move customer interactions beyond the purely transactional to the intelligence-based to stay ...

Mria CRM brings customer relationship management into Jira, the platform of choice for managing product delivery, support and ...

The group accessed a Google corporate account with Salesforce, which supplies customer relationship management services.

Salesforce, Inc. (NYSE:CRM) is one of the top most profitable NYSE stocks to buy now. On July 31, Genesys announced $1.5 ...

ESAF Small Finance Bank (ESAF SFB) has selected SugarCRM as a key technology partner to support its digital transformation as part of ESAF Bank's multi-year StratoNeXt initiative. ESAF Bank will use ...

A customer relationship management (CRM) system and a customer data platform (CDP) may initially appear to serve similar functions. However, while they certainly share some functionality, they are ...

Form a cross-functional governance team consisting of security, IT, compliance and business leaders to ensure a unified ...

About 147,000 customer records were compromised in a recent data breach at car distributor Cycle & Carriage in Singapore, the company ...

The analyst firm identifies data collection, customer profile unification, integrations and segmentation as among the key features of a CDP ...

HubSpot is down for thousands, with over 1700 outage reports on Thursday, according to DownDetector. The AI-based CRM ...