A study by Plant-A Insights in partnership with USA TODAY analyzed which companies offer the best customer service.

In short, the hot chocolate reflects the company’s values, which insist that the chocolate be sourced with integrity, crafted intentionally, and that the company remains grateful as it serves its comm ...

After 20 years at Hershey and eight as CEO, Michele Buck is to step down from the helm after reshaping the company into more ...

But what caused the shortage? And what does this mean for chocolate companies and chocolate lovers? More from Big Business A huge cocoa shortage has hit the world's top cocoa-growing countries.

"Ferrero is cooperating with the US Food and Drug Administration on reported cases of Salmonella in Europe," the company said in its latest statement. Some Kinder chocolates have also been ...

The President and CEO of The Hershey Company, Michele Buck, has announced her plan to retire in 2026.The Hershey Company ...

Chocolate manufacturer Hershey has been sued in the US over claims the firm is selling products containing harmful levels of metal. The lawsuit brought by Christopher Lazazzaro alleges the firm ...

While in Grenada, you can also take a factory tour of the Grenada Chocolate Company. This modest cocoa processing center churns out organic chocolate bars that are sold all over the world.