The benefits and drawbacks of artificial intelligence are increasingly in the spotlight as AI creeps into more and more parts ...

With a focus on technology and omnichannel methods, here are some ways for contact centers to invest in ROI-driven solutions.

Google Cloud has expanded its partnership with Mercedes-Benz to enhance the customer experience by integrating AI technologies. This partnership utilizes Google ...

Six Eleven Global Services and Solutions Inc., a trusted leader in the business process outsourcing (BPO) industry, has ...

RALEIGH, N.C. (WNCN) — Fred Anderson Toyota in Raleigh is looking for corporate call center representatives. This is an on-site position at their location on Glenwood Avenue in Raleigh. Three years of ...

Newport News: No collections Monday. All collections for the week will be delayed one day. Hampton: Monday’s collections will ...

Bank Of Oklahoma customers say they’ve been left in the dark for days after a major outage impacted one of BOK’s service providers in Little Rock, Arkansas.

E-ZPass and Tolls By Mail says if you receive a message from someone stating they're from either entity and are asking for ...

Q3 2024 Earnings Call Transcript January 13, 2025 ServiceTitan, Inc. misses on earnings expectations. Reported EPS is $-0.45 EPS, expectations were $-0.02713. Operator: Thank you for standing by, and ...

Teneo.ai (SSME:TENEO), the enterprise AI product provider for contact centers, today announces preliminary results and the successful fulfilment of two long term financial targets during the fourth qu ...