Rising prices will spark a 25% decline in brand loyalty in 2025, according to Forrester analysts. This prediction comes just ...

After hours on hold, I was told everything was sorted and I’d receive a follow-up email within 24 hours. Days passed and ...

British Gas has been named one of the country’s worst energy suppliers – after spending £50m trying to overhaul its poor ...

Ofcom has just introduced new rules for broadband and mobile price rises - and consumer rights expert Martyn James is here to ...

KOLLAM: Supplyco has discontinued its Supply Kerala delivery service introduced to offer doorstep delivery of essential goods ...

However, telecommunications, media, and transport sectors saw the biggest drops in customer spending due to poor service. Just four mobile and broadband (telecommunications) providers made it into the ...

Jet2 (OTCPK:DRTGF) trades for 7x P/FCF despite having net cash and likely low double-digit growth for years to come. Click ...

A report is set to reveal 69 per cent of workers deal with failings in service - for which their own and other firms are ...

Well the holidays and big holiday shopping season are behind us, but now we have all of the January clearance sales and upcoming Valentine’s ...

British Gas, Ovo Energy, Scottish Power and So Energy all achieved an overall score of less than 60%. British Gas achieved a ...