New research is showing that customer loyalty is slipping, but there are strategies to turn that trend around.

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NBF posted its second consecutive year of record results; achieving its best ever operating and net profit performance ...

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The Central Consumer Protection Authority (CCPA) has issued notices to cab companies on differential pricing for customers.

Unless urgent reforms are made, Uganda risks consigning a generation to underemployment and poverty in a world where ...

Welcome to Just Rolled In and the customer states compilation ("Another Shop" & Luxury Cars). Hope you enjoyed the video and ...

Your bank has recently achieved an annual operating profit surpassing Tk 2,000 crore. What does this milestone signify for ...

AI-powered comms provider looks to take leading collaboration system to next level, adding contact centre functionality to existing unified communications to unlock capability in collaboration and ...

Northwest Natural's natural gas segment serves 2M people with over 800,000 gas utility connections and has over 14K miles of ...

Can you get sued for leaving negative reviews online? Denver7 Investigates looked into this and found what customers need to ...

Readers consider the bureau’s policies under Rohit Chopra.