Find out how UTOvacation betrayed its customers with hidden fees and cancellations, ruining their travel plans to Asia.

Here's how one Carnival customer lost $3,556 to a Zelle scam and got banned from the cruise line in the process.

Cruise ship passengers beware: Never use Zelle to pay for a cruise, excursion or any other part of your vacation. If you do, you could end up like L. Williams, a former Carnival Cruise Line customer.

UTOvacation sold Shih (Richard) Liu and his wife a once-in-a-lifetime trip to China and Japan. But Liu, like many other customers of this particular tour operator, now says he’s the victim of a scam.

While jewelry shopping aboard Royal Caribbean’s Allure of the Seas, cruise passenger Robin White purchased a beautiful pair of earrings. The gems were to be shipped directly to her home in time for ...

After United Airlines canceled Tamra McIntyre’s flight home from Iceland, she requested EU 261 compensation – around $622. In response, the airline “awarded” her just 8,000 United Airlines Mileage ...

Cruise ship passengers beware: It matters how you reserve and pay for your shore excursions. A group of disgruntled cruisers recently learned this expensive lesson after making the mistake of booking ...

Would Norwegian Cruise Line ban a passenger just for complaining about itinerary changes? The answer likely depends on how the passenger delivers their grievance. One former NCL customer recently ...

Cruise ship passengers beware: Never use Zelle to pay for a cruise, excursion or any other part of your vacation. If you do, you could end up like L. Williams, a former Carnival Cruise Line customer.

Cruise ship passengers beware: Never use Zelle to pay for a cruise, excursion or any other part of your vacation. If you do, you could end up like L. Williams, a former Carnival Cruise Line customer.