High-performing teams aren’t just shaped by culture—they’re built on biology. For decades, we’ve looked inside the body to understand what makes us human. DNA, or deoxyribonucleic acid ...

Over the years, I’ve learned that many of the same principles that save lives on the operating table are also critical in the ...

Let’s look at a real-world example: the United States Postal Service. In the early 2000s, the USPS faced a significant drop in productivity, rising operational costs, and declining employee morale.

A characteristic commonly seen in high-performance teams is cohesiveness, a measure of the attraction of the group to its members (and the resistance to leaving it).

The secret to building great teams is to develop interaction norms and routines that bring out the best in team members and ...

Successful examples include Spotify’s Squad Model, which organizes small, autonomous squads around specific missions, allowing Spotify to stay agile despite having scaled to 30+ teams across ...

High-performing companies know that winning sales teams aren’t built on talent alone. Your goal isn’t to create sales drones—it’s to cultivate a team that thrives.

Recognize and Reward Excellence: High-performing teams thrive in environments where their efforts are recognized and rewarded. Establish a system for acknowledging achievements, both big and small.

High performance is always contextual. It’s easy to compare your team to a top-tier trauma center or a Division I sports program. But that can be misleading.