Becca Richards and her neighbors have been without their Xfinity internet. After contacting the 13 Help Team, her service was restored.

Comcast lost 427,000 video customers in the first quarter, dropping the total to 12.1 million and continuing a long downward ...

CNET dug into the latest speed test data to see how the country’s largest cable internet provider fared in national speed ...

may also offer more attractive pricing plans and some better customer service than Comcast. “The team has a sense of urgency … at getting customer pain points resolved,” said CEO Brian ...

Comcast Internet Service has Flex 4K streaming ... Anna, Ulizes, Luis, Esmeralda. All four of these customer service representatives were incredibly patient (as I listened to Ulizes especially ...

I’ve been experiencing a cable outage for over a week, and my experience with Xfinity customer service has been incredibly frustrating. I spent more than two hours on the phone, getting ...

That’s why Comcast is focusing on more simple and transparent packaging, while continuously looking for ways to maximize ...

Comcast hosted the grand opening ribbon-cutting of the new Xfinity store in New Castle, Pennsylvania with Forward Lawrence, ...