Keeping products under lock and key dissuaded customers from purchasing them, Walgreens said in earnings call.

Shoppers can’t stand when toothpaste, deodorant and other items are locked up behind glass display cabinets at stores.

Walgreens is making big changes to address the $265 million quarterly net loss they reported earlier this month. Yes, but: ...

Walgreens’ plan to combat increasing theft by locking products up at their stores has hurt sales, the company’s CEO said in a recent earnings call.

Walgreens CEO discusses the ongoing struggle with theft prevention in stores, citing locking items as ineffective.

The convenience store chain is still committed to covering its refrigerators and frozen food aisles with on-screen ads, ...

Cooler Screens shut down access to hundreds of the digitized fridge doors, which Walgreens claims affected sales.

And that's what Walgreens faced, too. Walgreens Boots Alliance Inc. CEO Timothy Wentworth said during a Jan. 10 call with investment analysts putting more products in locked display cases "does impact ...

Walgreens Boots Alliance CEO Tim Wentworth conceded that locking up products in order to combat retail theft had a negative impact on stores. During an earnings call on Friday, executives ...

It’s also cheaper for them to lock up products than add more employees, security and other major investments that may limit theft but make the store unprofitable to operate. A Walgreens ...

Walgreens is looking at "creative things" to stop theft without resorting to locking up products, Wentworth said, but he didn't "have anything magnificent to share" yet. Walgreens and other ...