Joseph M. Juran published a book called “What Is Total Quality Control? The Japanese Way” in 1954. The work was based on Juran’s experience of being invited to Japan by Japanese scientists ...

What Is Total Quality Control? The Japanese Way. Englewood Cliffs, New Jersey, Prentice-Hall. 8. Smith, AK, 1993. “Total Quality Management in the Public Sector.” Quality Progress, June 1993 ...

Her expertise is in personal finance and investing, and real estate. Ryan Oakley / Investopedia Quality control is a process employed by businesses to ensure that their products are manufactured ...