As we approach the 2024-25 school year, it is important to us in IT Services that everyone receives the support they need. Part of that is making sure you know what steps to take in order to get that ...

Welcome back, RedHawks! We are excited to have you back and start the Fall 2025 semester with you, but first we want you to know what your support options are should you ever need them. As we begin ...

Better Business Bureau president and CEO Randy Hutchinson gives consumers tips on how to avoid scams and protect assets.

Before the Covid-19 pandemic, remote support services and tech support were important to maintaining a smooth workflow within any company. However, once the pandemic hit in the early months of 2020, ...

Co-Founder and VP of Advocacy & Innovation at AppLearn. Commited to analysing and improving the relationship between people and technology. As Albert Einstein is often credited with saying, "We cannot ...

We are often asked how the Center for Teaching and Learning selects academic technologies and why only some technologies are supported. Let's start with the word supported. For RIT faculty, "support" ...

Scamwatchers and the FBI are on the trail of two types of scammers who are trying to trick American consumers. One angle is a GeekSquad “subscription” scam; the other is a “tech support” scam that ...

Tech support scammers are modern-day con artists, preying on our deepest technological fears and vulnerabilities. Tammy of Flagler Beach, Florida, recently reached out to us with a concerning email: ...

Through pop-up windows on computer screens, emails, text messages and phone calls, scammers target seniors by pretending to be tech support, there to help solve invented “problems” with their ...

The Microsoft Windows Notification tech support scam that displays a popup that pretends to be a Microsoft notification. This notification will state that your computer is infected and was locked. The ...