Adam Stone writes on technology trends from Annapolis, Md., with a focus on government IT, military and first-responder technologies. Agencies can apply artificial intelligence more strategically by ...

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the leading digital workflow company making the world work better for everyone, today announced a major Now Platform expansion with the ...

ServiceNow has introduced AI Agent Orchestrator and AI Agent Studio, a pair of agentic artificial intelligence innovations on the ServiceNow Platform that act as the AI agent control tower—one central ...

LAS VEGAS, May 07, 2025 (GLOBE NEWSWIRE) -- Zoom Communications Inc. (NASDAQ: ZM) and ServiceNow (NOW), the AI platform for business transformation, today announced plans to integrate Zoom CX with ...

SINGAPORE and KUALA LUMPUR, Malaysia, July 31, 2025 /PRNewswire/ -- Activeo, a trusted system integrator in customer experience transformation, today announced the launch of Activeo OneView CSM, a ...

LAS VEGAS - In a move poised to streamline contact center operations, Zoom Communications Inc. (NASDAQ:ZM) and ServiceNow (NYSE:NOW) have announced an integration of Zoom CX with ServiceNow’s CRM and ...

Here's a look at how the cloud leaders stack up, the hybrid market, and the SaaS players that run your company as well as their latest strategic moves. Read now ServiceNow is rolling out a unified ...

This article first appeared on GuruFocus. It's no secret enterprises operate in complex systems. The average enterprise uses 360 different applications, which leads to siloed systems and disconnected ...

ROCKVILLE, Md.--(BUSINESS WIRE)--3CLogic, the leading provider of cloud contact center solutions for ServiceNow, today announced the adoption of its natively integrated voice platform by a major U.S.

ServiceNow, the leading digital workflow company making the world work better for everyone, today announced a major Now Platform expansion with the Now Assist family of solutions. “Organisations are ...