Artificial Intelligence is rapidly transforming how businesses use Salesforce—not by replacing the CRM, but by integrating intelligent tools that extend its capabilities. From predictive lead scoring ...

The San Francisco-based software company Salesforce is laying off around 1,000 employees, according to Bloomberg. This comes ...

Salesforce, Inc. CRM is set to release ... As businesses look to leverage AI for better customer engagement, sales forecasting and process automation, the company’s AI-first strategy is paying ...

In-person sales continue to play a critical role across industries—from retail showrooms and service centres to pop-ups and ...

Organisations today face a data paradox: they need to make fast, intelligent decisions but are overwhelmed by large volumes of often unreliable information. With over 75% of business leaders under ...

but more bigger deals could have technical requirements that further complicate the revenue-recognition process. Given that Salesforce has historically spent nearly half of its revenue on sales ...

Salesforce has followed up its reveal of ... Slalom has leveraged Agentforce for its own sales process and delivery process, he said. Recent Agentforce events Slalom has conducted have been ...

“We were able to build an activity scheduler that standardized the sales call process across all regions,” Mr. D’Adamo said. “Also, Salesforce allowed us to instantly push customer data to ...

Let’s dig into the relative performance of Salesforce (NYSE:CRM) and its peers as we unravel the now-completed Q4 sales software earnings season. Companies need to be able to interact with and ...

The marketplace will initially feature action, topics, and templates from 200 partners for sales, service, finance, HR, productivity, and operations across various industries. Salesforce is ...