Salesforce plans to release some previously announced features and introduce a few new ones Thursday for its Sales Cloud product, hoping to stay atop the customer-relationship management heap by ...

Will Moxley, senior vice president for Sales Cloud product Management at Salesforce, says it’s become clear that sales management software the company delivers as a service needs to, for example, be ...

Google has admitted it was among the victims of the Salesforce-related data theft campaign first uncovered by its own threat ...

Moxley said the new Sales Cloud helps Salesforce achieve its goal of bringing AI to every step of the sales process, from finding leads, to making the sale, to growing the business further by ...

The updated Sales Cloud reflects that seismic shift, based on Salesforce's presumption that its 150,000 customers and millions of users all wanted a new, more modern user experience. .

Salesforce Inc. today said it’s infusing its Sales Cloud platform with yet more artificial intelligence capabilities as part of its ongoing push to use the technology to help sales teams sell ...

Customer experience platform Genesys receives significant funding to strengthen AI-powered orchestration capabilities through ...

Salesforce Inc. said today it’s adding new generative artificial intelligence and real-time data capabilities to its Sales Cloud, Service Cloud and Data Cloud offerings. The updates include an ...

Salesforce Sales Cloud and monday Sales CRM give businesses a 360-degree view of their customers. This way, they can tailor personalized experiences, forecast predicted behavior and make data-informed ...

To be able to service customers by phone in an omnichannel set-up, it will cost you at least $150 per month per use (Pro Suite plan + Service Cloud Voice) The Starter plan at $25 offers good value ...