The old reach out and touch someone slogan from the phone company means, in the technical support business, to reach out and touch someone’s computer. Doing so in person takes expertise and patience.

IT support for computers in remote locations, which include areas as diverse as test equipment, desktop applications, and shopping-center kiosks, often requires the ability to take control of the ...

Take control of your PC no matter where you are with Remote Utilities. Some office IT utilities make the transition to home use without skipping a beat. A staple of home PCs since the era of modems ...

Built into Windows, Microsoft’s Remote Desktop and Remote Desktop Connection apps make it easy to connect to and control a remote PC — when they’re working properly. Here are some common problems you ...

Get free guidance and exclusive deals to grow your business with business.com+ Business News Daily provides resources, advice and product reviews to drive business growth. Our mission is to equip ...

Being able to work remotely just as if you were in the office is essential to employment for many people today. Thankfully, there are some awesome tools out there that allow you to access your office ...

Google's Chrome Remote Desktop extension lets a person with one machine running Chrome control another such machine. It should help make Chromebooks easier to manage. Stephen Shankland worked at CNET ...

As the name suggests, the Remote Desktop feature in Windows helps us to access another computer from our computer remotely. This feature plays an important role to solve issues on our system, in case ...

Google provides a free and powerful tool, Chrome Remote Desktop, that lets you connect to and control your Windows 10 computer over the internet. (It also works with Windows 7 and Windows 8.) The ...

Remote access software has become a valuable tool for individuals and businesses alike. Whether you need to troubleshoot a family member’s computer, collaborate with colleagues on a project, or manage ...

Windows Remote Desktop is an essential tool for connecting to remote computers. And it is a go-to tool for many users who work over RDP. You need to enter the login details of the remote computer, and ...

It doesn't matter if you are discussing the iPad or other tablets, many have the impression that these devices are only good for consuming content. I have covered my tablet experiences in depth that ...