None of us are new to outages that take down production systems. Most organizations value blameless postmortems to really understand root causes and enable a culture of accountability to implement ...

At the Becker’s Hospital Review Annual Meeting in Chicago May 9, M. Michael Shabot, MD, CMO, and Chuck Stokes, system COO of Houston-based Memorial Hermann Health System, described the health system’s ...

As OhioHealth came out of the coronavirus pandemic, its quality and safety team decided there was a need to do an entire reset across the health system. OhioHealth has made becoming a high-reliability ...

At the Becker’s Hospital Review Annual Meeting in Chicago on May 17, Charles “Chuck” D. Stokes, MHA, COO, and Michael Shabot, MD, CMO of Houston-based Memorial Hermann Healthcare System, discussed ...

Leaders must understand and address the underlying factors that contribute to catastrophic safety risk. Four years before BP’s Deepwater Horizon became global news, ExxonMobil walked away from a $187 ...

How Secure Are Non-Human Identities in Today’s Digital Landscape? How confident are you in the security protocols protecting ...

Organizations and broader society often emphasize individual resilience in the workplace. We saw this on display among healthcare workforces throughout the COVID-19 pandemic, as individuals on the ...

Explore the need for integration between site reliability engineering (SRE) and security teams to enhance organizational resilience through shared goals, frameworks, and automation.

The North American Reliability Corporation (NERC) will for the first time consider “energy policy” among five significant evolving and interdependent risks to grid reliability. In its latest biennial ...

The reliability of the grid is in the spotlight as electric utilities across the nation learn lessons from extreme winter weather events, rising energy demand and fuel supply issues. With winter ...