Keypoints Resistance to change in the workforce isn’t uncommon and can be a real problem if not carefully addressed. There ...

Process documentation a growth engine, but it starts with elevating someone who can scale it. Here is how to ensure up-to-date documentation.

In the Physician MBA Program at the Kelley School of Business Indianapolis, I learned process improvement—among other management skills—to help me make informed decisions that enhance patient ...

The Academy encourages supervisors to use proactive and progressive action whenever possible to improve performance (e.g., to apply the actions outlined in the Performance Improvement Process ...

High-performing companies make business process improvement a core competency. These leading firms share a common characteristic: they continually find clever ways to improve the process of ...

Lean Six Sigma is a process improvement methodology recognized worldwide in organizations both large and small, across all areas of business. Many companies pay a salary premium for employees with ...

It is built around a core group of process improvement tools designed to help professionals solve job-related problems more efficiently and effectively by utilizing these tools within a structured ...

The ongoing improvements made to business processes. Continuous process improvement (CPI) encompasses every operation in an enterprise with the goal of greater efficiency, lower fixed costs and ...

Hosted by Mr. Robin Swan, Director, U.S. Army Office of Enterprise Management, Director of Enterprise Management (DOEM), the awards were broken into two categories: Process Improvement Deployment ...

Mary Beth Murray, who leads the Employee Support Cell (ESC), and Marcie Piper, a management analyst and quality management/business process improvement specialist, developed an online offboarding ...

You'll learn about the 5 Whys to help you discover root causes, identify waste and unsafe acts and conditions, use meeting management tools to keep your improvement discussions on track, and recommend ...