Microsoft is expanding the capabilities of Teams Phone with a new extensibility preview that allows organizations to build and integrate custom call workflows using Azure Communication Services (ACS).

Microsoft is rolling out more AI-powered Copilot features for Teams. Early access testers can try them now ahead of a general launch of Microsoft 365 Copilot.

Integrating Business Phones With Microsoft Teams: Verizon’s Options The use of Microsoft Teams has exploded, but calling is a weak spot. Verizon provides multiple options for businesses of all ...

This feature enables other participants in the meeting to see the driver, but the driver will not be able to view videos of ...

Microsoft's latest updates for Teams pack emoji-triggered workflows and improvements to the agent experience, among many ...

Microsoft’s Build blunder may have led to Teams' most useful update of the year Easily switch between different phone lines. Join active calls (barge) for delegators and delegates.

Microsoft has long been attuned to the nuances of business communications, and this system is no exception. In fact, Microsoft Teams, which launched five years ago, now has 270 million users. With ...