When an airline client of LivePerson was testing a generative AI chatbot with its own employees, it gave an inaccurate answer when asked about baggage fees. The chatbot, says LivePerson’s Amin ...

Our goal was to create an AI chatbot specifically designed to answer questions about TIME’s Person of the Year—past or present—based on a curated body of verified TIME articles, other truste ...

She had no idea he was having abusive, in-depth and sexual conversations with a chatbot powered by the app Character AI. Sewell Setzer III stopped sleeping and his grades tanked. He ultimately ...

X, formerly known as Twitter, has launched a free and limited tier of its chatbot Grok, providing users with access to the AI tool after previously locking it behind a premium subscription.

Still, many social media users are turning to chatbots — not just those found on ChatGPT — to confide in the technology. Mya Dunham, 24, has turned to the ChatGPT phone app for the last two ...

X has made its Grok chatbot free to all users. Grok is developed by xAI, Elon Musk’s AI company that was spun up as a response to OpenAI. The news doesn’t come as a surprise as some users ...

Thanh Long in HCMC had to visit a brick-and-mortar store after four days of failed attempts to resolve a delayed online order ...

Elon Musk’s AI chatbot Grok is now available to free users on X. Several users noticed the change on Friday, which gives non-Premium subscribers the ability to send up to 10 messages to Grok ...

As one of the first beauty retailers to institute the use of chatbots, Sephora is continuing its streak with some extra features for its chatbot service aimed toward improving consumer experience ...