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Garvin, David A. "A Note on Quality: The Views of Deming, Juran, and Crosby." Harvard Business School Background Note 687-011, September 1986. (Revised February 1990.) ...
DeFeo Chairman and CEOJuran Global Dr. Joseph A. DeFeo, Chairman and CEO of Juran Global, is recognized as one of the world's leading experts on transformational change and breakthrough quality ...
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