When you work with electrical devices and technology on a daily basis, you can find that incidents and faults can happen throughout the working day. Some of the faults or incidents that occur can be ...

Pressures to decrease cost, increase reliability, and comply with local regulations conspire to make it harder than ever for IT to deliver business services efficiently. We are fast approaching the ...

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Opsware's approach is a major enhancement over traditional asset management or ticketing and monitoring ITIL products, which are confined to addressing customer requirements from either the data side ...